Free delivery to a pickup point from €49, home delivery from €75 / 60 days to change your mind
Frequently Asked Questions
Do you have a size chart?
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Do you have a size chart?
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All our caps are one size fits all. You can adjust them with the Velcro closure at the back.
What are the shipping costs?
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What are the shipping costs?
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Vettepet ships to Belgium, the Netherlands, Germany and Italy.
Belgium
- Pickup point: €6.60, free from €49
- Home delivery: €8.60, free from €75
Netherlands
- €13.00 per order
Germany
- Pickup point: €10.30
- Home delivery: €13.00
Italy
- €15.95 per order
Order on a working day before 4 pm and we'll ship your order the same day.
When will my package be delivered?
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When will my package be delivered?
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Order on a working day before 4 pm and your parcel ships the same day. Orders placed after 4 pm or at the weekend ship on the next working day. As soon as your parcel is on its way, you'll get an email so you can track it.
During the holidays, shipping may take a few business days longer. Please keep that in mind.
I see a nice cap, but can I order it in a different color?
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I see a nice cap, but can I order it in a different color?
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The caps you see in our webshop are the only ones available. A symbol on a different color cap is not currently possible.
The good news? When we launch a new collection, we change the colors of our caps as much as possible. So we try to keep things varied regularly. We hope you find something you like soon!
I want to return my order. How do I do that?
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I want to return my order. How do I do that?
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You have 60 days after delivery to return your order. Register your return via account.vettepet.be or email info@vettepet.be with your order number (you'll find it in your confirmation email).
Return shipping costs are your responsibility, unless your cap is defective or you received the wrong product. You'll find all the details in our return policy.
Do you have a store?
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Do you have a store?
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Currently, we can only be ordered online. Know a good store where we could be found? Be sure to send an email to info@vettepet.be .
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